Descrición
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Full features needed for a private ticket system, setting and use in some minutes. Use for unlimited product, categories or supporter. Already pre-template, realtime report…etc.
Free for all.
Demo Sandbox
- Click Create Demo to review what plugin can.
Video Overview System Ticket Support
Video How to use the Ticket for customers
Features
- Create ticket easy by input some fields
- Submit ticket on Front-End and register account at the same time
- Get notification via email when have new reply
- Already define automatic template response email, template tickets
- Already manager users
- Management categories, products
- Management all tickets
- Realtime report
- Can use for many support as you want, they are the same role
- Feedback customers – after ticket closed, system automatic send an email to user to get feedback about supporter.
- Supporter can create owner template
- Can predefine mail template – which use to send to customers.
- Current notes – Private note save processing ticket, what need to do, or…etc
Capturas
Submit Ticket System Options: Basic Settings. 
Submit Ticket System Options: Footer Settings. 
Submit Ticket System Options: Register Settings. 
Register user from Front-End 
Create ticket from Front-End 
Response ticket from BackEnd(Admin/Supporter/Leader) 
Realtime report from BackEnd 
Customers management 
Supporter management 
Manage Ticket Template(Admin/Supporter/Leader) 
Predefine Mail Template(Admin) 
My profile of user management 
Listing tickets
Instalación
Do follow to install plugins:
- Upload the plugin files to the
/wp-content/plugins/plugin-namedirectory, or install the plugin through the WordPress plugins screen directly. - Activate the plugin through the ‘Plugins’ screen in WordPress
- Go to menu Submit Ticket System to configure the plugin
Preguntas frecuentes
- Is Submit Ticket System Free?
-
Yes! it’s always will be free.
- Is it limit products?
-
No! it isn’t.
- How many website i can use?
-
Unlimited as you want.
- Have hierarchy for support?
-
No, haven’t got. This is simple system, so just 4 objects: admin, supporter, leaders and customers.
Comentarios
6 de Outubro, 2021
this is the best plugin ever I found for system ticket support with simple and nice style layout, too bad no update for 2 years
30 de Novembro, 2020
I liked the plugin very much.
Colaboradores e desenvolvedores
“System Ticket Support” é un software de código aberto. As seguintes persoas colaboraron con este plugin.
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Rexistro de cambios
1.0.0
- Initial Release!