Title: Tikkit – Simple Support Tickets & Helpdesk
Author: Team Tikkit
Published: <strong>6 de Xullo de 2026</strong>
Last modified: 14 de Outubro de 2026

---

Buscar plugins

![](https://ps.w.org/tikkit/assets/banner-772x250.png?rev=3598076)

![](https://ps.w.org/tikkit/assets/icon-256x256.png?rev=3598076)

# Tikkit – Simple Support Tickets & Helpdesk

 Por [Team Tikkit](https://profiles.wordpress.org/tikkit/)

[Descargar](https://downloads.wordpress.org/plugin/tikkit.1.1.0.zip)

 * [Detalles](https://gl.wordpress.org/plugins/tikkit/#description)
 * [Valoracións](https://gl.wordpress.org/plugins/tikkit/#reviews)
 *  [Instalación](https://gl.wordpress.org/plugins/tikkit/#installation)
 * [Desenvolvemento](https://gl.wordpress.org/plugins/tikkit/#developers)

 [Soporte](https://wordpress.org/support/plugin/tikkit/)

## Descrición

#### 🎟️ Simple support tickets, built into WordPress

Collect, organise and reply to customer support requests from your WordPress dashboard–
without paying for or learning a separate helpdesk.

Add a support form anywhere using a shortcode or link, receive tickets directly 
in your WordPress admin area, and keep conversations organised in one place. Easy
to install and set up, it is perfect for small teams that need a simple, integrated
helpdesk.

#### 📥 Collect support requests with ease

Download and install the WordPress plugin, and easily add a support ticket form 
to your own WordPress website, or add links to the included pre-built page.

Users complete a simple set of fields, and submit their support ticket for you to
review and respond to.

#### 💬 Review and respond without leaving WordPress

Review all support tickets from within your WordPress admin area. No need to use
a separate hosted service, or try to remember a different URL. Everything is stored
in the same admin area as the rest of your site.

#### 🚀 Prioritise support requests faster

Support tickets use a simple set of 3 statuses: open, replied or closed. Easily 
filter your tickets by clicking on the counters, to help prioritise support responses.

#### 👆 Full ticket threads at your fingertips

Reply to support tickets directly in the WordPress admin area. View the full thread,
and reply or close the ticket as needed.

#### 🔔 Never miss a support update

Receive notifications via email on responses and changes to the ticket status. Tikkit
keeps you constantly updated when things change – never be out of the loop again!

## Capturas

[⌊The ticket form.⌉⌊The ticket form.⌉[

The ticket form.

[⌊Admin dashboard.⌉⌊Admin dashboard.⌉[

Admin dashboard.

[⌊Ticket message thread.⌉⌊Ticket message thread.⌉[

Ticket message thread.

## Instalación

 1. Upload the `tikkit` folder to the `/wp-content/plugins/` directory, or install 
    it via the WordPress Plugins screen.
 2. Activate the plugin.
 3. Visit **Tikkit  Settings** to configure the plugin and find the shortcode and URLs
    for implementation.
 4. Either add the support ticket form to a page using the Tikkit shortcode, or link
    to the form via URL.

## Comentarios

Non hai recensións para este plugin.

## Colaboradores e desenvolvedores

“Tikkit – Simple Support Tickets & Helpdesk” é un software de código aberto. As 
seguintes persoas colaboraron con este plugin.

Colaboradores

 *   [ Team Tikkit ](https://profiles.wordpress.org/tikkit/)
 *   [ Blucube ](https://profiles.wordpress.org/edhicks/)

[Traduce “Tikkit – Simple Support Tickets & Helpdesk” ao teu idioma.](https://translate.wordpress.org/projects/wp-plugins/tikkit)

### Interesado no desenvolvemento?

[Revisa o código](https://plugins.trac.wordpress.org/browser/tikkit/), bota unha
ollada ao[repositorio SVN](https://plugins.svn.wordpress.org/tikkit/), ou subscríbete
ao [log de desenvolvemento](https://plugins.trac.wordpress.org/log/tikkit/) por 
[RSS](https://plugins.trac.wordpress.org/log/tikkit/?limit=100&mode=stop_on_copy&format=rss).

## Rexistro de cambios

#### 1.1.0

 * Added customisable email notifications for admin users when tickets and messages
   are received.
 * Added ability to log in directly via a link in verification emails.
 * Improved accessibility and keyboard navigation.
 * Various small optimisations and improvements.

#### 1.0.0

 * Initial release.

## Meta

 *  Versión **1.1.0**
 *  Última actualización **Fai 17 horas**
 *  Instalacións activas **Menos de 10**
 *  Versión de WordPress ** 6.2 ou superior **
 *  Probado ata **7.1.3**
 *  Versión de PHP ** 7.4 ou superior **
 *  Idioma
 * [English (US)](https://wordpress.org/plugins/tikkit/)
 * Etiquetas
 * [customer support](https://gl.wordpress.org/plugins/tags/customer-support/)[helpdesk](https://gl.wordpress.org/plugins/tags/helpdesk/)
   [support](https://gl.wordpress.org/plugins/tags/support/)[tickets](https://gl.wordpress.org/plugins/tags/tickets/)
 *  [Vista avanzada](https://gl.wordpress.org/plugins/tikkit/advanced/)

## Valoracións

Aínda non se enviaron valoracións.

[A túa valoración](https://wordpress.org/support/plugin/tikkit/reviews/#new-post)

[Ver todas as valoracións](https://wordpress.org/support/plugin/tikkit/reviews/)

## Colaboradores

 *   [ Team Tikkit ](https://profiles.wordpress.org/tikkit/)
 *   [ Blucube ](https://profiles.wordpress.org/edhicks/)

## Soporte

Tes algo que dicir? Necesitas axuda?

 [Ver o foro de soporte](https://wordpress.org/support/plugin/tikkit/)