Title: Help Desk WP
Author: helpdeskwp
Published: <strong>24 de Decembro, 2021</strong>
Last modified: 30 de Xaneiro, 2022

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![](https://ps.w.org/helpdeskwp/assets/banner-772x250.png?rev=2657794)

Este plugin **non se actualizou en máis de 2 anos**. É posible que xa non sexa compatible
ou mantido por ninguén, ou podes ter problemas de compatibilidade cando se usa con
novas versións de WordPress.

![](https://ps.w.org/helpdeskwp/assets/icon.svg?rev=2657794)

# Help Desk WP

 Por [helpdeskwp](https://profiles.wordpress.org/helpdeskwp/)

[Descargar](https://downloads.wordpress.org/plugin/helpdeskwp.zip)

 * [Detalles](https://gl.wordpress.org/plugins/helpdeskwp/#description)
 * [Valoracións](https://gl.wordpress.org/plugins/helpdeskwp/#reviews)
 *  [Instalación](https://gl.wordpress.org/plugins/helpdeskwp/#installation)
 * [Desenvolvemento](https://gl.wordpress.org/plugins/helpdeskwp/#developers)

 [Soporte](https://wordpress.org/support/plugin/helpdeskwp/)

## Descrición

Help Desk and customer support.

In order to set up the Help Desk WP on your website please follow the steps below.
First off you need to create a new page as your support portal page and then there
is a shortcode that you should put on the page.

[helpdesk_support_portal]

The above shortcode will render the content of the helpdesk on your page. Another
thing you should do is set your page as the support portal page in Help Desk WP 
settings.

In order to set that page navigate to WordPress -> Help Desk WP and at the top of
the page open up the settings and then in the Portal Page tab you can select your
page and save it.

Your support system is ready now. Your customers can open that page and submit their
tickets.

The tickets will be shown in WordPress -> Help Desk WP and you can filter and answer
them.

Watch the following video for more information.

#### Features

 * Unlimited Agents
 * Sorting And Filtering
 * Custom Category
 * Custom Type
 * Custom Priority
 * Custom Status
 * Email Notification
 * Customers Dashboard
 * Documentations

## Capturas

 * [[
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## Instalación

 * Upload plugin files to your plugins folder, or install using WordPress built-
   in Add New Plugin installer
 * Activate the plugin

## Comentarios

Non hai recensións para este plugin.

## Colaboradores e desenvolvedores

“Help Desk WP” é un software de código aberto. As seguintes persoas colaboraron 
con este plugin.

Colaboradores

 *   [ helpdeskwp ](https://profiles.wordpress.org/helpdeskwp/)
 *   [ Hi ](https://profiles.wordpress.org/mhmdm/)

[Traduce “Help Desk WP” ao teu idioma.](https://translate.wordpress.org/projects/wp-plugins/helpdeskwp)

### Interesado no desenvolvemento?

[Revisa o código](https://plugins.trac.wordpress.org/browser/helpdeskwp/), bota 
unha ollada ao[repositorio SVN](https://plugins.svn.wordpress.org/helpdeskwp/), 
ou subscríbete ao [log de desenvolvemento](https://plugins.trac.wordpress.org/log/helpdeskwp/)
por [RSS](https://plugins.trac.wordpress.org/log/helpdeskwp/?limit=100&mode=stop_on_copy&format=rss).

## Meta

 *  Versión **1.2.0**
 *  Última actualización **Fai 4 anos**
 *  Instalacións activas **Menos de 10**
 *  Versión de WordPress ** 5.2 ou superior **
 *  Probado ata **5.9.13**
 *  Idioma
 * [English (US)](https://wordpress.org/plugins/helpdeskwp/)
 * Etiquetas
 * [customer support](https://gl.wordpress.org/plugins/tags/customer-support/)[helpdesk](https://gl.wordpress.org/plugins/tags/helpdesk/)
   [support](https://gl.wordpress.org/plugins/tags/support/)[Support Ticket](https://gl.wordpress.org/plugins/tags/support-ticket/)
   [ticket system](https://gl.wordpress.org/plugins/tags/ticket-system/)
 *  [Vista avanzada](https://gl.wordpress.org/plugins/helpdeskwp/advanced/)

## Valoracións

Aínda non se enviaron valoracións.

[Your review](https://wordpress.org/support/plugin/helpdeskwp/reviews/#new-post)

[Ver todas as valoracións](https://wordpress.org/support/plugin/helpdeskwp/reviews/)

## Colaboradores

 *   [ helpdeskwp ](https://profiles.wordpress.org/helpdeskwp/)
 *   [ Hi ](https://profiles.wordpress.org/mhmdm/)

## Soporte

Tes algo que dicir? Necesitas axuda?

 [Ver o foro de soporte](https://wordpress.org/support/plugin/helpdeskwp/)